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Privacy Policy


  1. General Provisions

This privacy policy is drafted in accordance with the requirements of the Federal Law No. 152-FZ "On Personal Data" dated July 27, 2006 (hereinafter referred to as the "Personal Data Law") and defines the procedure for processing personal data and measures to ensure the security of personal data by Individual Entrepreneur Anna Vladimirovna Sabinina (hereinafter referred to as the "Operator").

1.1. The Operator considers the protection of human and civil rights and freedoms in the processing of personal data, including the protection of the right to privacy, personal and family secrets, as one of its primary goals and conditions for its activities.

1.2. This privacy policy regarding the processing of personal data (hereinafter referred to as the "Policy") applies to all information that the Operator may obtain about visitors to the website https://qoople.com.


  1. Key Terms Used in the Policy

2.1. Automated processing of personal data – processing of personal data using computing technology.

2.2. Blocking of personal data – temporary cessation of processing personal data (except in cases where processing is necessary for clarification of personal data).

2.3. Website – a set of graphical and informational materials, as well as programs for computers and databases, ensuring their availability online at https://qoople.com.

2.4. Personal data information system – a set of personal data contained in databases and information technologies and technical means ensuring their processing.

2.5. Depersonalization of personal data – actions resulting in the inability to determine, without additional information, whether the personal data belongs to a specific User or another subject of personal data.

2.6. Processing of personal data – any action (operation) or a set of actions (operations) performed with or without the use of automated means with personal data, including collection, recording, systematization, accumulation, storage, updating (modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

2.7. Operator – a state body, municipal body, legal entity, or individual that independently or jointly with others organizes and/or performs the processing of personal data and determines the purposes of personal data processing, the composition of personal data to be processed, and actions (operations) performed with personal data.

2.8. Personal data – any information directly or indirectly related to an identified or identifiable User of the website https://qoople.com.

2.9. Personal data permitted for distribution – personal data, access to which is granted to an unlimited number of persons by the subject of personal data through consent to the processing of personal data permitted for distribution, in accordance with the procedure established by the Personal Data Law.

2.10. User – any visitor to the website https://qoople.com.

2.11. Provision of personal data – actions aimed at disclosing personal data to a specific person or a specific group of persons.

2.12. Distribution of personal data – any actions aimed at disclosing personal data to an indefinite group of persons (transfer of personal data) or making personal data available to the public, including publishing personal data in the media, placing it in information and telecommunication networks, or providing access to personal data in any other way.

2.13. Cross-border transfer of personal data – transfer of personal data to the territory of a foreign state, to a foreign state authority, a foreign individual, or a foreign legal entity.

2.14. Destruction of personal data – any actions resulting in the irreversible destruction of personal data with the impossibility of further restoration of personal data in the personal data information system and/or the destruction of personal data on tangible media.

  1. Main Rights and Obligations of the Operator

3.1. The Operator has the right to:

  • Request from the subject of personal data accurate information and/or documents containing personal data;
  • Continue processing personal data without the consent of the subject of personal data if the subject revokes consent for processing or submits a request to terminate the processing of personal data, provided there are grounds specified in the Personal Data Law;
  • Independently determine the composition and list of measures necessary and sufficient to ensure compliance with obligations under the Personal Data Law and regulatory legal acts adopted in accordance with it, unless otherwise provided by the Personal Data Law or other federal laws.

3.2. The Operator is obligated to:

  • Provide the subject of personal data, upon request, with information regarding the processing of their personal data;
  • Organize the processing of personal data in accordance with current Russian Federation legislation;
  • Respond to requests and inquiries from personal data subjects and their legal representatives in accordance with the Personal Data Law;
  • Provide information upon request to the authorized body for the protection of personal data subjects' rights within 10 days from the date of receiving such a request;
  • Publish or otherwise provide unrestricted access to this Policy regarding the processing of personal data;
  • Take legal, organizational, and technical measures to protect personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, provision, dissemination, and other unlawful actions;
  • Cease the transfer (distribution, provision, access) of personal data, cease processing, and destroy personal data as required by the Personal Data Law;
  • Fulfill other obligations specified in the Personal Data Law.

  1. Main Rights and Obligations of Personal Data Subjects

4.1. Personal data subjects have the right to:

  • Receive information regarding the processing of their personal data, except in cases provided by federal law. Such information shall be provided by the Operator in an accessible form and must not include personal data related to other personal data subjects unless there are legitimate grounds for such disclosure. The list of information and the procedure for obtaining it are established by the Personal Data Law;
  • Request that the Operator clarify, block, or delete their personal data if the data is incomplete, outdated, inaccurate, illegally obtained, or unnecessary for the stated purpose of processing, as well as take legal measures to protect their rights;
  • Set conditions for prior consent for the processing of personal data for the purposes of promoting goods, works, and services on the market;
  • Revoke consent for the processing of personal data and demand the termination of personal data processing;
  • Appeal unlawful actions or inaction of the Operator to the authorized body for the protection of personal data subjects' rights or in court;
  • Exercise other rights provided by Russian Federation legislation.

4.2. Personal data subjects are obligated to:

  • Provide the Operator with accurate data about themselves;
  • Inform the Operator about updates (changes) to their personal data.

4.3. Persons who provide inaccurate information about themselves or information about another personal data subject without the latter’s consent bear responsibility in accordance with Russian Federation legislation.


  1. Principles of Personal Data Processing

5.1. Personal data processing is carried out on a lawful and fair basis.

5.2. Personal data processing is limited to achieving specific, predetermined, and legitimate goals. The processing of personal data incompatible with the goals of data collection is not permitted.

5.3. Combining databases containing personal data, the processing of which is carried out for purposes incompatible with one another, is not allowed.

5.4. Only personal data that meet the processing purposes are subject to processing.

5.5. The content and scope of the processed personal data must correspond to the stated processing purposes. The processing of excessive personal data relative to the stated purposes is not permitted.

5.6. The accuracy, sufficiency, and, where necessary, relevance of personal data in relation to processing purposes must be ensured during processing. The Operator takes necessary measures to delete or clarify incomplete or inaccurate data.

5.7. Personal data is stored in a form that allows identifying the personal data subject for no longer than is required for the purposes of processing, unless a federal law, contract, or agreement specifies otherwise. Personal data is destroyed or depersonalized upon achieving the processing goals or if these goals are no longer necessary, unless otherwise provided by federal law.


  1. Purposes of Personal Data Processing
Purpose of Processing Personal Data Legal Basis Types of Data Processing
Providing the User with access to services, information, and/or materials on the website Last name, first name, patronymic; email address; phone numbers Federal Law “On Information, Information Technologies, and Information Protection” No. 149-FZ dated July 27, 2006 Collection, recording, systematization, accumulation, storage, destruction, and depersonalization of personal data
  1. Conditions for Processing Personal Data

7.1. Processing of personal data is carried out with the consent of the personal data subject for the processing of their personal data.

7.2. Processing of personal data is necessary to achieve the goals stipulated by an international treaty of the Russian Federation or by law, for the implementation of functions, powers, and duties imposed on the Operator by the legislation of the Russian Federation.

7.3. Processing of personal data is necessary for the administration of justice, execution of a judicial act, or an act of another authority or official to be executed in accordance with the legislation of the Russian Federation on enforcement proceedings.

7.4. Processing of personal data is necessary for the performance of a contract to which the personal data subject is a party, beneficiary, or guarantor, as well as for the conclusion of a contract on the initiative of the personal data subject or a contract under which the personal data subject will be a beneficiary or guarantor.

7.5. Processing of personal data is necessary for the legitimate interests of the Operator or third parties or for achieving socially significant purposes, provided this does not violate the rights and freedoms of the personal data subject.

7.6. Publicly available personal data provided by the personal data subject or upon their request is processed.

7.7. Processing of personal data subject to publication or mandatory disclosure in accordance with federal law is carried out.


  1. Procedure for Collecting, Storing, Transferring, and Other Types of Processing of Personal Data

The security of personal data processed by the Operator is ensured through legal, organizational, and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.

8.1. The Operator ensures the confidentiality of personal data and takes all possible measures to exclude unauthorized access to personal data.

8.2. Personal data of the User will never, under any circumstances, be transferred to third parties, except in cases related to compliance with current legislation or if the personal data subject has given consent to the Operator to transfer data to a third party for fulfilling contractual obligations.

8.3. If inaccuracies in personal data are identified, the User can update them independently by sending a notification to the Operator's email address rent@qoople.com marked "Updating Personal Data."

8.4. The duration of personal data processing is determined by achieving the purposes for which the personal data was collected, unless otherwise provided by a contract or applicable law. The User may withdraw their consent to personal data processing at any time by sending a notification to the Operator via email at rent@qoople.com marked "Withdrawal of Consent for Personal Data Processing."

8.5. All information collected by third-party services, including payment systems, communication tools, and other service providers, is stored and processed by those parties in accordance with their User Agreement and Privacy Policy. The personal data subject must independently familiarize themselves with these documents. The Operator is not responsible for the actions of third parties, including the service providers mentioned in this clause.

8.6. Restrictions established by the personal data subject regarding the transfer (except for granting access) and processing or conditions of processing (except for access) of personal data permitted for dissemination do not apply in cases of processing personal data in public, state, or other public interests as defined by Russian Federation legislation.

8.7. The Operator ensures the confidentiality of personal data during its processing.

8.8. The Operator stores personal data in a form that allows the identification of the personal data subject for no longer than is required for the purposes of processing personal data unless otherwise provided by federal law or a contract involving the personal data subject.

8.9. Grounds for terminating the processing of personal data may include achieving the purposes of personal data processing, expiration of the personal data subject's consent, withdrawal of consent by the personal data subject, or a request to cease processing personal data, as well as the discovery of unlawful processing of personal data.


  1. List of Actions Performed by the Operator with Received Personal Data

9.1. The Operator performs the collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

9.2. The Operator performs automated processing of personal data with the receipt and/or transmission of the received information through information and telecommunication networks or without it.


  1. Cross-Border Transfer of Personal Data

10.1. Before commencing cross-border transfer of personal data, the Operator must notify the authorized body for the protection of personal data subjects' rights about its intention to perform such a transfer (this notification is sent separately from the notification about the intent to process personal data).

10.2. Before submitting the above-mentioned notification, the Operator must obtain the relevant information from foreign state authorities, foreign individuals, or foreign legal entities to whom the cross-border transfer of personal data is planned.


  1. Confidentiality of Personal Data

The Operator and other persons who have access to personal data are obligated not to disclose or distribute personal data to third parties without the consent of the personal data subject unless otherwise required by federal law.


  1. Final Provisions

12.1. The User may obtain any clarifications on questions of interest related to the processing of their personal data by contacting the Operator via email at rent@qoople.com.

12.2. Any changes to the Operator's privacy policy will be reflected in this document. The Policy is effective indefinitely until replaced by a new version.

12.3. The current version of the Policy is freely available online at https://qoople.com/rent.